Refund Policy

If you would like to return a product, you must email maccustomsllc@gmail.com with the reason you would like to return your item. Please note that returns will only be accepted at our discretion, and products must be in new and unused condition.

Refunds will be denied for items that show any signs of wear and tear. The product must be in the condition it was in when received.

There is a 25% restocking fee if you decide to return your item. We will provide you a shipping label if we determine that the item is eligible for return. If the product has not been used, we are open to working with you to exchange the item.

Cancellations will be accepted at our discretion for items that have not shipped within 24 hours of purchase. Requests affiliated with estimated lead times and customized orders have a zero cancellation policy. 

Customized items are not eligible to be returned. There are no exceptions. This includes any paint matched items or items that have any sort of customization.